Required readings Read Textbook Chapter 7 Managing Face Read Textbook Chapter 8 Managing Anger and Stress Read Textbook Chapter 9 Managing Conflict

Required readings

  • Read Textbook Chapter 7 Managing Face
  • Read Textbook Chapter 8 Managing Anger and Stress
  • Read Textbook Chapter 9 Managing Conflict through Forgiveness 

Answer each question separately, and use textbook citations.

1. List ways to effectively control your anger and express it in constructive ways.

2. List some specific techniques for dealing constructively with hyper stress and distress.

3. Please describe in detail a conflict and identify at least three preventative strategies you could use to avoid threatening the other​ person’s face in this conflict​ situation, including at least one specific disclaimer you could use or could have used.

4. Distinguish between hyper stress and distress.

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