Description
I don’t want a solution copied from another student’s paper.
PROJECT
Deadline: Day 22/04/2024 @ 23:59
[Total Mark for this Assignment is 14]
Student Details:
CRN: ###
Name: ###
ID: ###
Name: ###
ID: ###
Name: ###
ID: ###
Name: ###
ID: ###
Instructions:
• You must submit two separate copies (one Word file and one PDF file) using the Assignment Template on Blackboard
via the allocated folder. These files must not be in compressed format.
• It is your responsibility to check and make sure that you have uploaded both the correct files.
• Zero mark will be given if you try to bypass the SafeAssign (e.g. misspell words, remove spaces between words, hide
characters, use different character sets, convert text into image or languages other than English or any kind of
manipulation).
• Email submission will not be accepted.
• You are advised to make your work clear and well-presented. This includes filling your information on the cover page.
• You must use this template, failing which will result in zero mark.
• You MUST show all your work, and text must not be converted into an image, unless specified otherwise by the question.
• Late submission will result in ZERO mark.
• The work should be your own, copying from students or other resources will result in ZERO mark.
• Use Times New Roman font for all your answers.
Restricted – مقيد
Project Description and tasks
Pg. 01
Learning
Outcome(s):
Instructors: State
the Learning
Outcome(s) that
match this
question
Project Description and tasks
14 Marks
Project title: “AlBaik” Business Process Improvement
Group requirement: 4 students per group
Submission Guidelines:
•
•
•
Ensure all diagrams and analysis are clear and well-organized.
Use real-world examples to back up your suggestions for process
improvements.
Submit your work as a single document by group leader only once
Total marks: 14
Marking criteria:
Tasks
Mark
Introduction
1 mark
Identify and Describe 5 business processes
4 marks
Modelling the As-Is Process using BPMN 2.0 (2 Models)
4 marks
Analysis of the As-Is Process
3 marks
Suggestions for Improvement
2 marks
Total
14 marks
Case study: Al-Baik, a Saudi Arabian fast-food chain, was founded in 1974. The
industry specializes in selling crispy fried chicken mainly. The meals prices are
affordable for everyone and there are more than 100 branches across the
country. The rapid growth of a l Baik caused operational challenges.
Based on the above case study, you are required to do the following:
Restricted – مقيد
Question One
Pg. 02
Learning
Outcome(s):
CLO1: Explain the
interdisciplinary
concepts,
theories, and
trends in ES and
their role in
supporting
business
operations
Restricted – مقيد
Question One
1 Marks
1. Introduction:
Giving a brief outline of the business model of Al-Baik industry,
highlighting the current situation and the operational challenges
Question Two
Pg. 03
Learning
Outcome(s):
CLO2: Describe
the development
life cycle of ES
and reengineering
best practices.
Restricted – مقيد
Question Two
4 Marks
2. Identify and Describe 5 Business Processes
Identify and describe five key business processes at Al Baik. For each
process, provide:
•
Description of the activity in details
•
How the business process is performed?
•
Identify the main Input and Output for each process.
(If there are too many processes, focus on the most relevant one with
current issues).
Question Three
Pg. 04
Learning
Outcome(s):
CLO4: Design ES
architectural
models for
various business
processes.
Restricted – مقيد
Question Three
4 Marks
3. Modelling the As-Is Process using BPMN 2.0
From the business processes identified above, select 2 main business
processes to create the BPMN 2.0 diagram representing the process, include
Swimlanes for relevant participants.
Any BPMN 2.0 tool can be used (ex: Visio)
Question Four
Pg. 05
Learning
Outcome(s):
LO1: Explain the
interdisciplinary
concepts,
theories, and
trends in ES and
their role in
supporting
business
operations
Restricted – مقيد
Question Four
3 Marks
4. Analysis of the As-Is Process
Analyse the business processes mentioned in the above step from the time and
quality perspectives. Make sure to include the related issues and explain the
impact on the business.
Question Five
Pg. 06
Learning
Outcome(s):
LO3: Discuss the
issues and
challenges
associated with
implementing ES
and their impacts
on corporate
enterprises.
Restricted – مقيد
Question Five
2 Marks
5. Suggestions for improvement:
As a business expert, what is the steps that Al-Baik must take into consideration
to improve their business processes. Give suggestions focusing on operational
efficiency and customer satisfaction.
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