This activity will allow you to practice making recommendations, which is a skill needed for the final project. To prepare for this assignment, read the

This activity will allow you to practice making recommendations, which is a skill needed for the final project.

To prepare for this assignment, read the case study “Emotion Recognition and Smart Cities” in this module’s reading and resources.

What best practices led to program success? Write a professional email and format your submission as you would communicate with organization stakeholders.Specifically, the following critical elements must be addressed:

  1. People Impacted: Describe the people affected by the changes and describe how each of them is impacted.
  2. Program Success: Identify program outcomes and best practices, and, based on the measures used to evaluate them, explain which best practices decision makers could implement to enhance the likelihood of program success.
  3. Overcoming Constraints: How effective were the strategic management processes used to overcome the constraints they faced?
  4. Organizational Success: Explain how governmental and nonprofit agencies can improve organizational success by best utilizing the principles of benchmarking, best practices, and comparative governmental performance.
  5. Customer Service: Recommend a strategy to mitigate the impact of the challenge of providing effective and efficient customer service. Justify your recommendation.

What to Submit

Your paper must be submitted as a 1- to 2-page Microsoft Word document with double spacing, 12-point Times New Roman font, and sources cited in APA format.

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