Assume that you, as Director of Clinical Services, are a member of this management team. In the meeting, your colleague has just suggested that the

 

  • Assume that you, as Director of Clinical Services, are a member of this management team. In the meeting, your colleague has just suggested that the Medical Clinic may not be necessary and that your Therapy Services department is overstaffed and should be cut. You need to respond.
  • Think about what you will say and practice saying it. Ensure that you have a quiet place to record using Kaltura, and that your lighting and audio levels are appropriate. 

transcript  in which you play the role of the Director of Clinical Services for a crisis unit at a non profit organization mental health hospital:

  • First, respond in a way that perpetuates “unhealthy conflict” in keeping the discussion unproductive and negative. 
  • Then, respond in a way that practices “healthy conflict” in which you de-escalate the situation and advance the discussion. Your response should demonstrate professional communication.

In your video, consider both your verbal and your nonverbal communication.

 

  • Northouse, P. G. (2020). Introduction to leadership: Concepts and practice (5th ed.). SAGE.
    • Chapter 10, “Listening to Out-Group Members” (pp. 252–264)
    • Chapter 11, “Managing Conflict” (pp. 277–297)

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

  Hi All, Dr. Deats, a psychiatrist who interviewed Richard Kuklinski, referred to as the Iceman, utilized the Psychopathy Checklist-Revised (PCL-R) an

  Hi All, Dr. Deats, a psychiatrist who interviewed Richard Kuklinski, referred to as the Iceman, utilized the Psychopathy Checklist-Revised (PCL-R) and the Psychopathic Personality Inventory-Revised (PPI-R) to measure his psychopathic characteristics. The PCL-R, created by Robert Hare, assesses psychopathy through 20 criteria divided into two primary factors: Interpersonal/Affective and

  The assessment measures that the psychiatrist used seem to be various questions or an interview-style assessment. He asked various questions about

  The assessment measures that the psychiatrist used seem to be various questions or an interview-style assessment. He asked various questions about Richard’s childhood, thoughts, feelings, beliefs, morals, reasons for his crimes, people, family, and children. Richard Kuklinski has various psychopathic traits that the psychiatrist was attempting to fish out.

    Based on the current discussion on assessing reliability, James et al. (1984) discuss approaches to assessing inter-rater agreement (see attached a

    Based on the current discussion on assessing reliability, James et al. (1984) discuss approaches to assessing inter-rater agreement (see attached article). How do their findings inform best practices for improving rater reliability in applied settings? Answering this challenge question “counts” as a discussion respond    rwg James et