Part 1 Discussion – Quality Improvements in Healthcare Based on Chapter 12 of the textbook, Applying Quality Management in Healthcare: A Systems Approach,

Part 1

Discussion – Quality Improvements in Healthcare

Based on Chapter 12 of the textbook,

Applying Quality Management in Healthcare: A Systems Approach, Fifth

Edition

By Patrice L. Spath

ISBN: 978-1-64055-277-7

  • Explain what quality management means to be most successful when it is a “bottom-up team” activity.

Part 2 

Describe a PDSA cycle you perform in your personal or professional life. You must include the answers to these three improvement questions:

  • What am I trying to accomplish?

=Write a short (one or two sentences) general statement describing your goal.

  • How will I know the change is an improvement?

=Identify one numerical target for this improvement cycle, including the expected time frame for achieving the target

  • What change can I make that will result in improvement?

=Describe one small process change you can implement and measure.

2. Based on the textbook, Chapter 12:

  • Describe the role of managers throughout the course of an improvement project

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