Our Services

Get 15% Discount on your First Order

See attached. Reflect and Relate, 6th Edition Chapter 7: Listening Actively Copyright © 2022 Bedford/St. Martin’s. All rights reserved.

October 22, 2024

See attached.

Reflect and Relate,
6th Edition

Chapter 7: Listening Actively

Listening: A Five-Step Process

Listening:

• Receiving

• Attending

• Understanding

• Responding

• Recalling

Receiving

Hearing: Sound wave vibrations travel along acoustic

nerves to your brain.

Step 1: Receiving—seeing and hearing

• Noise pollution can cause hearing impairment.

Attending

Step 2: Attending—devoting attention to the

information you’ve received

• Salience is a factor in determining the extent of

attending.

• Limiting multitasking online improves attention.

• Elevating your attention improves it.

• Mental bracketing: Systematically putting aside

irrelevant thoughts

Understanding

Step 3: Understanding—interpreting meaning

• New information is housed in short-term memory,

compared with your long-term memory.

Responding

Step 4: Responding—conveying your attention and

understanding after someone shares

• Feedback: Given while others talk

• Back-channel cues: Signal you’ve paid attention to and

understand specifics

• Paraphrasing: Summarizing others’ comments after

they’ve finished talking

Recalling

Step 5: Recalling—remembering information

• Mnemonics: Devices that aid memory

The Five Functions of Listening

Listening functions:

• Listening to comprehend

• Listening to discern

• Listening to analyze

• Listening to appreciate

• Listening to support

Adapting Your Listening Purpose

Essential part of active listening is adapting your listening

purposes to the changing demands of interpersonal

encounters.

Mediated listening: Receiving/attending

to/understanding/

responding to/recalling sounds and images through media

channels.

Understanding Listening Styles

Both culture and gender affect listening styles.

Four Listening Styles

Listening style: Habitual pattern of listening behaviors

• Task-oriented listeners

• Rational listeners

• Critical listeners

• Analytical listeners

Gender Differences in Listening Styles

Women: More likely to use people-oriented and content-

oriented styles

Men: More likely to use time-oriented and action-oriented

styles

Culture and Listening Styles

Effective listening varies across cultures.

• In the United States: Time- and action-oriented listening

styles dominate.

• In collectivistic cultures: People- and content-oriented

listening styles dominate.

Improving Listening Competence

Five types of incompetent listening:

• Selective listening

• Eavesdropping

• Pseudo-listening

• Aggressive listening

• Narcissistic listening

Selective Listening

Selective listening: Taking in only those bits and pieces

of information that are immediately salient and dismissing

the rest

• To overcome selective listening, practice techniques for

enhancing attention, like mental bracketing.

Eavesdropping

Eavesdropping: Intentionally and systematically setting

up situations so that you can listen to private

conversations

• Eavesdropping is both inappropriate and unethical.

Pseudo-Listening

Pseudo-listening: Behaving as if you’re paying attention

when you’re really not

Aggressive Listening

Aggressive listening (also called ambushing):

Attending to others solely to find an opportunity to attack

them

• Trolls: People who post online messages designed to

annoy others

Narcissistic Listening

Narcissistic listening: Self-absorbed listening

• Ignoring what others say and redirecting the

conversation to oneself

>Business & Finance homework help

Share This Post

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

Describe and explain lessons derived from your case study analysis that may be applied and practiced in a future similar situation in which you may

Describe and explain lessons derived from your case study analysis that may be applied and practiced in a future similar situation in which you may mentor, disciple, and coach others in their leadership development.

Week 7 Discussion – People First Leadership From the video, “5 ways to lead in an era of constant change,” and your readings this week, respond to the

Week 7 Discussion – People First Leadership From the video, “5 ways to lead in an era of constant change,” and your readings this week, respond to the following: How would you describe the importance of putting people first in the transformation process for organizational change? Describe the role of

devise an organisational response to a hypothetical crisis situation, drawing on key unit theories.

need assistance with attachment BUSI 601 Essay: Balanced Scorecard Assignment Instructions Prepare a 500-750-word essay

need assistance with attachment BUSI 601 Essay: Balanced Scorecard Assignment Instructions Prepare a 500-750-word essay using Microsoft Word outlining each of the 4 perspectives in the balanced scorecard (BSC) and explain how the BSC measures the strategic business unit’s performance in each of the 4 areas. Identify at least 1

For this assignment, you are required to select a publicly traded company that follows Generally Accepted Accounting Principles (GAAP) and conduct

For this assignment, you are required to select a publicly traded company that follows Generally Accepted Accounting Principles (GAAP) and conduct a brief analysis of how adhering to these principles benefits the company. You will need to research the company’s financial statements (found on its website or through its annual

Week 5 Assignment: Major Project (Group) PROJECT PAPERS require that students as a Team to

Week 5 Assignment: Major Project (Group) PROJECT PAPERS require that students as a Team to think outside the box (textbook). OVERVIEW: The Team is to write a research paper in accordance with APA standards citing a minimum of eight (8) scholarly peer reviewed sources and a minimum three (3) entire

SEE ATTACHED ****Please respond to peer response below regarding Annual Report for Visa and the finding the notes to the financial statements and

SEE ATTACHED ****Please respond to peer response below regarding Annual Report for Visa and the finding the notes to the financial statements and identify the information topics disclosed in these footnotes and explain the reasons for disclosure. Cite 2 scholarly references: Use APA format. 1A. I am reviewing the most

Explain how the four components of emotional intelligence influence management practices. Describe two methods of leadership self-assessment

Explain how the four components of emotional intelligence influence management practices. Describe two methods of leadership self-assessment including CliftonStrengths assessment. Describe methods of self-management, including personal time management. Apply leadership theories such as Leadership Assessment, Leadership Philosophies, and SMART goals to develop a personal leadership philosophy.

Due 05/21 3 paragraphs with 3 scholarly sources ( no textbooks) Based on your past or current leadership experience and/or your potential future

Due 05/21 3 paragraphs with 3 scholarly sources ( no textbooks) Based on your past or current leadership experience and/or your potential future experience as an accounting manager or leader, how have or could the Code of Professional Conduct guide your professional decision making? Please provide a specific example. How

Using the same company you selected in Week 2, analyze the company’s financial management practices in cash and investment management. Did their

Using the same company you selected in Week 2, analyze the company’s financial management practices in cash and investment management. Did their practices demonstrate a conservative, aggressive, or balanced approach toward liquidity and investment? Explain why you characterized their approach as you did. In your response, consider how emerging technologies,

Discussion Topic: GAAP Address the following prompts: · How do the Generally Accepted Accounting Principles (GAAP) ensure

Discussion Topic: GAAP Address the following prompts: · How do the Generally Accepted Accounting Principles (GAAP) ensure consistency and transparency in financial reporting across different organizations? (Provide examples of how GAAP helps investors and stakeholders make informed decisions based on financial statements.) · When applying GAAP to record transactions, how

Overview This assignment provides students with an opportunity to utilize their knowledge of cost management tools and cost systems by applying a

Overview This assignment provides students with an opportunity to utilize their knowledge of cost management tools and cost systems by applying a specific cost technique / concept to a selected organization. Students will combine knowledge obtained from the textbook and peer-reviewed journal articles in applying the selected technique /

Close any other apps that are running in baground : Other apps might be using up resources needed by the Fubo TV app １ー(８５５)ー７７１ー９４２４. Restart your TV:

Close any other apps that are running in baground : Other apps might be using up resources needed by the Fubo TV app １ー(８５５)ー７７１ー９４２４. Restart your TV: This can help clear any temporary issues with your TV to solve temporary issues . Reinstall the Fubo TV app: If all else

To contact Fubo support service, call １ー(８５５)ー７７１ー９４２４ from 10 AM to 10 PM ET, use our dedicated live chat on their website, or submit a request form

To contact Fubo support service, call １ー(８５５)ー７７１ー９４２４ from 10 AM to 10 PM ET, use our dedicated live chat on their website, or submit a request form to resolve your issue . They also offer a virtual assistant for 24/7 help with common issues １ー(８５５)ー７７１ー９４２４ on Fubo.

To contact Philo TV customer service, visit their website at philo.com/contact or email them at [email protected]. You can also find a phone number for

To contact Philo TV customer service, visit their website at philo.com/contact or email them at [email protected]. You can also find a phone number for cancellations at １ー(８５５)ー７７１ー９４２４. Philo’s 24/7 support team is available to assist with any issues.

To request a refund from Philo, you’ll need to contact their support team through their Help Center, either by calling １ー(８５５)ー７７１ー９４２４ or contacting

To request a refund from Philo, you’ll need to contact their support team through their Help Center, either by calling １ー(８５５)ー７７１ー９４２４ or contacting them via email or live chat. According to Google support/Help and Philo. While refunds are not guaranteed, they may assist you with billing issues on a case-to-case

question USE REFERENCE: Blanchard, D. (2021). Supply chain management best practices (3rd ed.). Wiley.

question USE REFERENCE: Blanchard, D. (2021). Supply chain management best practices (3rd ed.). Wiley. Homework 1: 3 page with 2 references Read the text and read the material provided by the MEFC characters. This material will also provide considerable guidance for answering the homework questions. 1. The purchasing department should

Today’s world of business is significantly impacted by technological advances. This blurring of boundaries between the physical, digital, and

Today’s world of business is significantly impacted by technological advances. This blurring of boundaries between the physical, digital, and biological world is referred to as the Fourth Industrial Revolution (IR). Advances in artificial intelligence (AI), robotics, the internet of things (IoT), 3D printing, genetic engineering, quantum computing, and other technologies