Based on the case study transcripts provided, look for instances in which the characters employed communication to manage the situation, collect relevant information, and build common ground. Then, identify practices through which the team can rebuild trust. Finally, determine the best course of action for resolving the conflict and provide your recommendations for moving forward.
The following video may help you respond to this week’s discussion question: How Wegmans’s Upskilling Program Benefited Employees, the Company, and
The following video may help you respond to this week’s discussion question: How Wegmans’s Upskilling Program Benefited Employees, the Company, and the Community [Video]. (3 mins, 49 secs) Respond to the following in your discussion post: What are some of the objectives of development programs, such as the one at