In this module, we focused on the value of CRM metrics in measuring CRM efforts. We also discussed the importance of first setting goals. Consider the

 In this module, we focused on the value of CRM metrics in measuring CRM efforts. We also discussed the importance of first setting goals. Consider the following scenario, then answer the questions.

Scenario: You work for a company that currently does not have a CRM plan. Your manager tells you that they’re going to buy a CRM Software Platform this week and “you’ll have everything you need to make the company more profitable.”

  1. Explain to your manager the importance of first setting goals and how measuring metrics (measured by the CRM software platform) can help the company to become more profitable.
  2. In response posts, provide additional insight into your peers’ ideas and perspectives.

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

What leadership behaviors are needed to improve the work environment, determined via your assessment of the employee engagement survey? What

What leadership behaviors are needed to improve the work environment, determined via your assessment of the employee engagement survey? What leadership skills would you recommend including in your organizational leader’s toolkit to develop the identified leadership behaviors? How will improvements in the recommended leadership skills and behaviors improve organizational performance?

need help by12

need help by12 Apr ��������� �� ������ ������� ����������� ������ ������������������������������ ���� �������� �������������� � ��� ��� ���� ���������������� ���������������������������������������������� ������ �� ������ !”�#$��%�&'( (�) (�*�+) ����$��’#��)��#,�-(��.+/0&�12�34�5�6778977�:;<=>�?@?9�A;<B5CCD=�E5ED<�F4;C�G4HIJ=G4K�CGCID�E5KD�;<<DAD<D4HD>LM�N;�4;C�G4HIJ=D�COD�PJD>CG;4>�QD<R5CGB�5>�OD5=G4K>�:OD4S;J���������������� ���� ��TUVWX�YZ�XV[�\]̂\_Z[�_̀�XV[�Yab_c[�ZXWX[c[aXd�ef[aXỲg�XV[�cWh_̂�Xg\[Z�_̀[i\[aZ[Z�XVWX�Ŵ[�ZV_ja�_a�XV[�Xg\YbWk�Yab_c[�ZXWX[c[aXlUVWX�YZ�XV[�\]̂\_Z[�_̀�XV[�mWkWab[�ZV[[Xd�ef[aXỲg�XV[�cWh_̂�Xg\[Z�_̀WZZ[XZ�Waf�XV[�bkWYcZ�_̀�b̂[fYX_̂Z�Waf�_ja[̂Z�ZV_ja�_a�XV[�Xg\YbWkmWkWab[�ZV[[XlUVWX�Ŵ[�XV[�XV̂[[�fỲ̀[̂[aX�Wbb_]aXZ�XVWX�b_c\̂YZ[�XV[�_ja[̂Zn�[o]YXgpWkZ_�qa_ja�WZ�ZX_bqV_kf[̂Zr�[o]YXgs�Z[bXY_a�_a�W�Xg\YbWk�b_̂\_̂WX[mWkWab[�ZV[[XdUVWX�YZ�W�ZXWX[c[aX�_̀�bWZV�̀k_jZd�t[Zb̂Ym[�XV[�XV̂[[�ZXWafŴf�Z[bXY_aZb_aXWYa[f�Ya�W�ZXWX[c[aX�_̀�bWZV�̀k_jZl?@?9�54=�uJ<4GCG4�5<D�<DPJG<D=M�v;J<�AGID�G>�5JC;�>JRBGCCD=�C;�uJ<4GCG4�8�4;�HI5>>H;=D�<DPJG<D=M�wDQGD:�COD�u33�<DE;<C�G4�COD�?>>GK4BD4Cx�4;C�CO<;JKO�CODy<5=DR;;zM�34HIJ=D�5�BG4GBJB�;A�{�<DAD<D4HD>M�34�COD�?>>GK4BD4C�=<;ER;|xEID5>D�5CC5HO�S;J<�E5ED<�5>�5�=;H|�AGIDx�4;C�5�E=Ax�54=�=;�4;C�H;ES�}�E5>CD�CODE5ED<�G4�COD�=G5I;KJD�R;|M+/0&�*%�~;BEIDCD�R;CO�COD�R5I54HD�>ODDC�54=�G4H;BD�>C5CDBD4C�D|D<HG>D>�G4COD�5CC5HOD=��|HDI�AGID�54=�>JRBGC�5>�5�AGIDMu3@2�uOG>�D4CG<D�D|HDI�D|D<HG>D�G>�5==x�BJICGEISx�;<�>JRC<5HCM��;;z�5C�GC�5>�5�B5COEJ��IDM�������COD�AGID�G>�5JC;�>JRBGCCD=�C;�uJ<4GCG4�54=�:GII�<D>JIC�G4�OGKO�>H;<DM�@ID5>D=G><DK5<=�COD�>H;<DM�@ID5>D�45BD�S;J<�5>>GK4BD4C�AGID>�5>��5>C45BD�G<>CG4GCG5I8����67���DDz������������������������������������ ¡¢�£¤¥�¦�§̈©ª«¤¥¬­ ��������� � ��� � �� ������