Assessment Details Scenario: Your organization is evaluating the quality of its call center operations. One of the most important metrics in a call center is Time in Queue (TiQ), which is the time a
Assignment Instructions In your career, you will likely encounter an idea or problem that you could investigate using a chi-squared test. In this
Assignment Instructions In your career, you will likely encounter an idea or problem that you could investigate using a chi-squared test. In this summative assessment, you will read a research article that includes concepts related to basic statistics such as the use and analysis of tests comparing more than two