As the new chief executive officer (CEO), you have put

 

As the new chief executive officer (CEO), you have put many things in place at the Mucho County Healthcare System, and it has been in operation now for 3 years. Reflect on the work that you have done so far.

What do you think were the major managerial failures at the Mucho County Healthcare System? What could it have done better to command good care outcomes and patient experience?

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